The Effective Business Communication Skills Program
Description:
Communication skills are essential in any business transaction—whether it be in the office talking to a workmate or outside the office, dealing with clients. In this program, we make sure that you’re at your business best and are able to communicate clearly and effectively with others. As one of the leaders in training and organizational development, helping you achieve your professional goals is our top priority. At Ancilla, our programs our always fun, informative and easy to understand. This is no exception—join in on the fun now!
Course Content :
MODULE 1: Business Writing
- Why People Don’t Write Clearly
- The 3 C’s in Writing: Clarity, Conciseness and Correctness
- The Rhetoric Setting
- Pitfalls in Writing
- Too Many Words
- Negative Expressions
- Review of Grammar
- Common Usage Problems
- Punctuation Pointers
- Practice Sessions
- Writing a Report
- Writing a Technical Report
- Writing a Bad News Memo
- Persuasive Writing
MODULE 2: Business Presentation
- Taking the Right Attitude
- Dealing with Anxiety
- Planning Your Presentation
- Develop Objectives
- Analyze Your Audience
- Organize You Thoughts
- Develop Handouts and Visuals
- Develop Introduction and Conclusion
- Planning Your Delivery
- The Visual Impact
- The Vocal Impact
- The Verbal Impact
